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Delivery terms

  • Flowers delivery is available only in Vilnius (city) or in Vilnius region.
  • We deliver flowers from 9 a.m to 8 p.m.,  on weekdays – from Monday to Friday.
  • Orders can be delivered at any time of the day at your chosen time interval or at the exact time (up to 30 minutes sooner or later.)
  • Interval time delivery in Vilnius (city) for oders up to 40€ cost 7€. Delivery in Vilnius region – 9 €. For orders above 40€ interval time delivery in Vilnius (city) is free. Free delivery in Vilnius region is not available. It is mean, that in Vilnius region interval time delivery cost 9€ anyway.
  • Order delivery in exact time  (+- 30 min) cost extra 5 €.
  • The earliest order delivery will be done within 3 hours of receipt of the payment.
  • On Monday – Thursday we will deliver on the same day if you make an order until 5 p.m., Friday until 12 a.m.

Delivery in Vilnius (city)

Order from 40 € or more

Order less than 40 €

Exact delivery time (+-30 min)

0

Delivery price

Delivery in Vilnius region

Flower delivery in Vilnius region

Exact delivery time (+-30 min)

9

Delivery price

Payment options

Sale – purchase rules

This sale – purchase agreement on online shop gintaresgeles.lt (further – e-shop) establishes the rights, obligations and responsibilities of the buyer and seller in purchasing goods in the e-shop.

Conclusion of the agreement

Sale – purchase agreement is concluded, when the seller sends the buyer email with order confirmation. These terms of the agreement are integral part of the agreement.

Buyer’s rights, obligations and responsibilities

  • The buyer must immediately check received goods from e-shop and immediately report about noticed defects.
  • The buyer has right to refuse only goods or part of the product which is damaged or doesn’t match the buyer’s order.
  • The buyer is completely responsible of correct information entered in the order and assumes responsibility of all consequences as a result of incorrect information.
  • The buyer clearly understands that flowers are seasonal goods and  flowers and compositions of them may differ from pictured on website dd.ginatresgeles.lt by season . For example color shade, flower head size, etc.

Seller’s rights, obligations and responsibilities

  • The seller has right to change price of goods at any time without prior notice.
  • Delivery cost is not in included in product price. Delivery price depends on the chosen delivery option and are calculated at the time of ordering and added to the final order price.
  • The seller obligate to provide to buyer only high-quality goods.
  • Civil liability is applicable to the seller only for his employees intentional or gross negligence damage.
  • The seller does not compensate indirect losses.
  • The amount of damages required by the vendor is limited by the price of the product (s) ordered by the buyer.
  • The seller starts processing orders only after receiving the buyer’s payment.
  • The seller has right to leave flowers or gifts to the recipient’s door in the fallowing cases:
    • if flowers or gifts recipient is not at home because of buyer incorrect or incompletely provided information about recipient.
    • if you can not find and contact the recipient of flowers or gifts a few times.
  • Seller has the right not to refund payment to the buyer in case the recipient refuses flowers or gifts.

Returns

  • If the products were delivered with defect or were delivered not all parts of order due to Gintarės Gėlės fault and the buyer makes a claim within two hours after delivery, then products will be replaced or money will be refunded.

Privacy policy

1. General provisions

1.1 This Privacy Policy governs the principles and procedures for the collection, processing and storage of personal data by Gintarės Gėlės online shop (further “gintaresgeles.lt“) and gintaresgeles.lt client (further “You, Your“).

1.2 Collection, processing and storage of your personal information is governed by this Privacy Policy, the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other atcs.

1.3 By entering you personal data to the gintaresgeles.lt online shop, you agree that gintaresgeles.lt will manage your personal information by this privacy policies and legal purposes, means and procedures.

1.4 We commit to sell products to persons who are over 16 years old. If You are under 16 years old, you can only buy products with the consent of your parents or guardians.

2. Collection, processing and storage of personal data. 

2.1 Gintaresgeles.lt refers these basic principles of personal data processing:

2.1.1 Personal data collect for defined and legitimate purposes.
2.1.2 Personal data process accurately and fairly.
2.1.3 Personal information is constantly updated.
2.1.4 Personal data is stored for no longer that required for settings data processing purposes.
2.1.5 Personal data is processed only by those employees who have those rights.
2.1.6 All information about personal data process is confidential.

2.2 gintaresgeles.lt respects everybody’s right to privacy. Your personal data (name, surname, age, address, phone number, e-mail address and other information in the online shop registration from) are collected and processed for the following purposes:
2.2.1 process orders;
2.2.2 issue financial documents (for example, invoices);
2.2.3 to solve delivery problems;
2.2.4 implement other obligations of the contract;

3. Personal data transfer to the third parties. 

3.1 Personal data transfer to the third parties.
3.1.2 The seller has the right to transfer personal data to third parties, for the sole purpose of point 2.2.
3.1.3 Only in accordance with the laws of the Respublic of Lithuania.

4. Registration rules

4.1 You must provide full, complete and correct information about yourself on the registration form.  If you enter inaccurate, wrong or false information in the registration form, we have the right to cancel your registration and delete the data or restrict your ability to use the online shop.

5. Changing or updating of personal data

5.1 You have the right to change or update the information provided on the registration form at any time you want by contacting by e-mail  info@gintaresgeles.lt or phone +370 683 11939.

6. Cookies

6.1 We inform you, that we insert information (cookies) in your computer (device). In this way we can offer the complete services and products from our online shop. We will use this information we received to identify you as previous site user by collecting site visiting statistics.

7. Terms change and final provisions

7.1 gintaresgeles.lt has the right to change to completely or partially change the privacy terms by notifying it in online shop. Further use of our website services means compliance with these terms. All disagreements are resolved by negotiation. Failing to reach agreement, disputes are resolved in accordance with the law of the Republic of Lithuania.

If you have any questions or suggestions, please contact us by email info@gintaresgeles.lt